CEPA used a mix of tactics to combat rising living expenses amidst deindustrialization and austerity in public spending. They built networks through canvassing and word of mouth, collected evidence of public support in the form of pledges and petitions, held frequent demonstrations, and captured media coverage. Major policy decisions, such as whether to cut off winter heat to customers who could not pay, raised the stakes to survival for the most impacted residents. Though it could not stop all price hikes, CEPA did succeed in repeatedly delaying rate increases and negotiating assistance programs for residents in need.
Though it has received relatively little attention from historians of activism and social movements, consumer action around utilities unified residents across racial, ethnic, class, and local geographic boundaries. It also allowed progressive activists to simultaneously challenge capitalist profiteering and ongoing attempts to reduce the role of local government.
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